Administrator
The complete file: services, prices, teams, payments.
Hotline and teams
Hotline, roles and permissions for your entire team
Front desk, hotline, marketing, management: each person has their own account, permissions and scope. And as many centers as you manage.
Advisor mode
The hotline books on behalf of the client
On the phone, your advisor builds the package stay in the same booking flow as the client, applies a discount or a customized line item, adjusts the deposit, and sends a quote by email. The client pays online, with one click.
Ongoing carts, quotes and after-sales service are tracked in the back office.
- Advanced quotes with customized line items
- Deposit adjustable per quote
- Booking in the client's name
Roles
Everyone sees what concerns them
Hotline
Quotes, bookings, clients, after-sales service.
Marketing
Content, offers, translations, statistics.
Developer
Integration, API tokens, connectors.
Multiple centers
Several centers, one single file
Centers, hotels and restaurants operate in the same back office. Each account can be restricted to its entities: a hotel manager only sees their hotel, including on the dashboard.
Each center has its own merchant bank account: payments are distributed automatically.
- Entity-level scope for statistics
- Merchant account for each center, hotel or restaurant
- Groups and multiple sites
How it works
A team up and running in three steps
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1
Create the accounts
One account per person, with their role.
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2
Assign roles and scopes
Permissions by role, entities visible to each account.
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3
Work together
Everyone in their own space, working with the same data.
Questions about the hotline and teams
What we are often asked
Can an advisor book for a customer?
Yes, in advisor mode: they build the package stay, apply a discount or a custom line item, and send the quote; the customer pays online.
Can an account be restricted to one establishment?
Yes. Each account can be linked to one or more entities; it only sees their bookings and statistics.
How are payments distributed?
With Stripe, each center, hotel or restaurant can have its own seller bank account: payment for a package stay is distributed between them.
Test the booking journey on our Thalassotherapy demo
A fictional demo shop for briefly testing the system and getting an overview of its features and optimized booking process.
