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Flexibook
Gift cards and treatment vouchers

Gift vouchers, packages and treatment vouchers sold online

Gift voucher for any amount or fixed-price gift package: everything is purchased on your website, sent as a PDF or delivered by post, and redeemed in the booking journey.

Formats

Two ways to give

Gift voucher

An amount of your choice, between the minimum and maximum you set. The recipient can spend it on the packaged stay, accommodation or treatments of their choice.

Gift box

A fixed-price gift that you create: included treatments, number of people, validity period and visuals. Presented as a product, ready to give.

Personalization

Your templates, your brand

Card templates in your colors, with a PDF generated at purchase and sent by email to the buyer or recipient.

The customer personalizes their gift before paying: free text, “From”, “To”, with a card preview. They can also leave the fields blank to write them by hand.

Cards sold at the counter or by phone can also be created from the back office.

  • Card templates in your colors
  • Message, sender and recipient entered by the customer, with preview before purchase
  • PDF generated and sent automatically
  • Cards issued from the back office
Customer personalization of a gift voucher: free text, “From”, “To”, Preview button
Sending

Instant PDF or premium postal delivery

By default, the card is digital: the PDF is sent by email as soon as payment is made, to the buyer or directly to the recipient, on the chosen date.

For a real gift to unwrap, offer as many delivery options as you like, each with its own photo, description and price: premium printing on coated paper, a rigid cardboard gift box, a luxury box with a selection of your treatment products…

Each option has its own rules: flat rate and price per card, destination countries served (France only, Europe or worldwide). The customer chooses in the cart, the fees are added to the payment and the shipment appears in your back office.

  • Digital PDF sent automatically
  • Unlimited delivery options: printing, gift box, luxury gift box
  • Flat rate and per-card price for each option
  • Destination countries specific to each option
Gift voucher printed in front of a treatment gift box tied with a ribbon
Usage

A code, and the stay is paid for

The beneficiary enters their code in the booking process: the amount is deducted, and the remainder is paid online.

Back-office: validity, balance and usage history for each card.

  • Direct deduction in the booking process
  • Balance and validity tracked
  • Also sold on the Flexibook portal
Booking summary with a €100 gift card applied: amount deducted, deposit and total updated
À la carte treatments

Treatments à la carte, for yourself

These are not gifts: your clients purchase a treatment online for themselves—massage, scrub or ritual. You choose one of two ways of operating:

  • Treatment booked for a specific dateThe client chooses a time slot in the calendar and pays the day's price, which varies according to your yield management rules. Their appointment is booked.
  • Treatment voucher to use laterThe client purchases a voucher valid for one year and receives it as a PDF. They indicate their preferred availability and you call them back to set the appointment, or they call you whenever they wish.

In both cases, your treatments are displayed in a list filterable by price, duration and number of people, with a direct link for each treatment to place on your website.

  • Treatments for a specific date, yield management pricing
  • Treatment vouchers valid for one year, with an availability form
  • List filterable by price, duration and number of people
  • Direct link for each treatment to your website
How it works

From gift to booking

  1. 1

    Create your vouchers, gift sets and templates

    Amounts, included treatments, validity, your branding, delivery options.

  2. 2

    Your clients give them as gifts online

    Purchase on your website, PDF by email or card delivered by post.

  3. 3

    Beneficiaries make their booking

    A code in the booking process, and the stay is paid for.

Questions about gift cards

What we are often asked

Can a gift voucher pay for part of the stay?

Yes: the voucher amount is deducted and the balance is paid online.

How long is it valid?

You set it by card type; the back office tracks dates and balances.

Can a gift voucher or gift box be sent by post?

Yes. By default, the PDF is sent by email as soon as payment is made; you can also offer several postal delivery options (premium printing, box set, luxury gift box with your products, etc.), each with its own photo, flat fee plus a per-card price, and countries served.

Can treatment vouchers be booked online?

Depending on your settings. For bookable treatments, the customer chooses a date in the calendar and pays the price for that day. With treatment vouchers, they buy an undated voucher valid for one year, indicate their preferred availability, and the establishment calls them back to set the appointment.

Test the booking journey on our Thalassotherapy demo

A fictional demo shop for briefly testing the system and getting an overview of its features and optimized booking process.

Green hostingHigh-performance servers, powered by 100% renewable energy and located in France
Service continuity24/7 monitoring and intervention with backups, replication and a business continuity plan
Security & privacySecure transactions, no outsourcing abroad, your customer data is protected
Personalized supportA team by your side: support, advice and specific developments